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Spa Manager/ Sales Manager

Work Mode Full Time

No Of Openings 3 Vacancy

Application Deadline 10/07/2022

Company Name : Aromathai Spa Delhi Pvt Ltd

CTC Offered : 20000-30000

Min Experience : 2 Year

Max Experience : 5 Year

Job Location : Delhi, Goa, Ludhiana

Transport Availability : No

Food Facility : No

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Job Description

Roles and Responsibility:-
• The manager of a spa facility should oversee the operation of a business that provides clients with various services, including massages, facials, manicures, pedicures and more.
• He or she should provide the spa visitors with a satisfying experience and manages all staff and activities of the facility.
• Depending of the facility, some daily duties may include human resources, office procedures, marketing, ordering supplies and materials, housekeeping, staff training, and handling complaints.
• Create a motivating environment of sincerity, warmth and fun for staff and guests.
• Demonstrate an exceptional level of professionalism for the staff to emulate.
• Effectively administer and monitor Staff Scheduling procedures.
• Manage inventory effectively.
• Implement a clearly established opening and closing procedure.
• Ensure stock and cash items are kept safely under lock and key.
• Attend Management meetings and convey all relevant information throughout the Spa.
• Hold regular staff meetings to keep staff up to date on all aspects of the Spa’s operation.
• Anticipate, identify and ensure customer needs are being met in the best possible way.
• Monitor customer satisfaction with surveys, focus groups and comment cards.
• Develop and deliver credible, competitive, value-plus service to the customer.
• Guide staff to become caring problem solvers, cooperative, accommodating and fair.
• Exhibit a professional attitude, and an Ability to handle difficult situations.
• Uphold gracious front desk procedures in the booking and handling of customers.
• Maintain fresh, effective programs to consistently retain and grow customer base.
• Develop and maintain compensation guidelines for customer complaint handling.
Salary: – 25K to 35K for manager and 20k to 25k for asst. manager
Experience for manager: – 2 to 6 years in hospitality Industry/BPO/ hotel industry /Candidates from Spa Industry (Preference)
Experience for Asst. Manager:- 1 to 3 in hospitality Industry/ BPO/ Candidates from Spa Industry (Preference
Job Location:- Delhi and NCR
Ready to work in shiftof 1pm to10pm (has to work until 10 pm)
Candidate Photograph is compulsory
Note: Preferable female candidates.
Feel free for any query at 9810660269


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contact person name

Sandhya Singh