Conduct comprehensive induction sessions for new hires and refresher courses to keep existing employees up-to-date.
Creatively design and develop learning materials, quizzes, and e-modules on company businesses, products, and policies to facilitate effective learning.
Actively engage with leadership, product, process, and technology teams to understand training needs, gaps, and opportunities for content enhancement.
Maintain comprehensive records of training programs and participant progress, ensuring data integrity and accessibility.