What would you be doing/ Expected from this role?
· Responsible for end-to-end operation of the region.
· Accountability for P&L of the region and handling a higher revenue for the region.
· Planning of the business expansion and scaling along with the manpower budgeting.
· Responsible for strategizing the direction of the business growth and leading diversification of the business lines.
· Increasing market share in respective region through driving brand visibility and awareness.
· Leading an overall team size of 1500 – 2000 comprising both blue and white collared employees and workers.
· Leading, training & monitoring the performance of team members to ensure efficiency in operations and meeting individual & group targets.
· Handling operations across a distributed geographical spread covering the state.
· Responsible for maintaining key organizational metrics including on-time delivery & fill rate.
· Responsible for maintenance of stocks / inventory levels within the warehouse to ensure customer orders are fulfilled.
· Responsible for customer satisfaction and complaint in regards with service delivery.
Who are we looking for?
· A senior business operations/Head who has 12+ years of experience in the Indian market functioning across different business lines and industries.
· Graduate or Postgraduate in relevant education qualification from Tier 1 or Tier 2 institute.
· Entrepreneurial in exploring business opportunities, should have handled large scale business, should have experience in launching the business.
· Should have experience in setting up the processes for smooth functioning of the business teams. Strong in People Management and experience in handling large teams (white & blue collared work force).
· Understand the ecommerce & retail industry.
· Strong influence, interpersonal skills and overall leadership capability
· Demonstrated verbal and written communication skills, People management, Strong working knowledge of applicable Central, State and local laws pertaining to the employment relationship.
DM- rani@consultingkrew.in
