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No Of Openings 1 Vacancy

Application Deadline 30/04/2024

Company Name : Timesgroup

CTC Offered : Negotiates

Min Experience : 3 Year

Max Experience : 7 Year

Job Location : Pan India

Transport Availability : No

Food Facility : No

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Job Description

Automation of Call Deflection Techniques
Enabling Omnichannel Capabilities Using CTI
Automated Chatbot Solutions for Contact Centers, including voice biometrics
Service Improvements using Intelligent Automation, AI/ML
Business Process Workflow, Intelligent Automation, Data classification Process mining, Task mining, etc.
Developing Business Cases and Identifying Opportunities
Defining and Measuring the Success of Digital Initiatives using relevant metrics


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